Loan.co.uk
Defined the roadmap and architecture for bringing near real-time, low-latency voice AI into a live telephony system, then built proof-of-concepts to de-risk the approach and secure early wins.
Key Results
Low-latency voice AI in live telephony
Working proofs-of-concept to de-risk delivery
Embedded with the product & development team
The Challenge
Bringing voice AI into a live telephony system is hard: it has to work in near real time, with very low latency, inside an environment where real customers are already on the line. Before committing to a full build, the business needed a clear roadmap, a sound architecture and proof that the approach would actually work.
The Solution
Working solo and embedded with their product and development team, we defined the path and proved it out.
Roadmap & Architecture
Defined how to bring near real-time, low-latency voice AI into a live telephony system.
De-Risking Proof-of-Concepts
Built POCs to validate the approach and secure early wins before scaling.
The Impact
Tangible Outcomes
Defined the roadmap and architecture for near real-time voice AI
Built proof-of-concepts to de-risk the approach
Secured early wins to build momentum
Integrated solo into the wider product and development team
Key Takeaway
Embedded solo within the product and development team to set the technical direction for voice AI in live telephony and prove it was viable before a full investment.
Exploring Voice AI for Your Product?
Let's discuss how to de-risk real-time voice AI with the right roadmap and proof-of-concepts.